Read the market with more confidence.

What a rate includes, such as supply-only or all-in. Rates should only be compared on a like-for-like basis.

The stated basis of a customer's current rate, used to prevent unlike-for-like comparisons.

A contracted energy rate that stays fixed for the defined term, subject to the contract terms.

A rate that may change over time under the supplier's pricing rules.

A rate linked to a defined market index or formula rather than a single fixed price.

The pricing structure recorded for an observation, such as fixed, variable or indexed.

The contract or offer duration expressed in months.

A recurring supplier fee reported separately from the energy rate when the source provides one.

A supplier-reported charge that may apply if a contract ends early, subject to the product terms.

A utility tariff or service classification that can affect whether a published rate is applicable.

The customer class or class range to which an observed rate or offer applies.

Whether the evidence supports using a rate for the stated utility, class, basis, term and customer context.

The market or reference is moving higher over the stated comparison period.

The market or reference is moving lower over the stated comparison period.

The market or reference is relatively unchanged over the stated comparison period.

How strongly the available qualified data supports the analysis. Confidence describes evidence quality, not price level.

Current authoritative data strongly supports the analysis.

Useful information is available, but one or more inputs are limited or less specific.

Important data is missing, stale, account-specific or not fully comparable.

How current and directly comparable the supporting observation is.

The supporting observation is within the expected usable freshness window.

The source is valid but updates on a slower schedule than the Market Monitor interface.

The observation is older than the preferred decision window, so its influence should be reduced.

The value depends on an individual account, tariff, service class or other customer-specific condition.

An official utility or default-service rate or another published utility reference used for context.

A rate determined to be appropriate for commercial comparison under the applicable source and eligibility rules.

A utility-provided comparison price where an applicable commercial PTC is published and qualified for use.

Observed comparable commercial supplier or market pricing when enough qualified data is available.

The lowest qualified comparable rate in the observed competitive set. It is not automatically a quote available to you.

The middle qualified comparable rate in the observed commercial pricing set.

Broader commercial price direction, such as state-level EIA commercial pricing. It provides context, not a utility PTC.

The rate a specific customer is currently paying when explicitly provided through a personalized workflow.

A published U.S. natural-gas spot benchmark used for wholesale market context. It is not a utility rate or retail supplier quote.

A published price for near-term physical market transactions at a defined location or benchmark.

Exchange-traded forward natural-gas contracts. They are distinct from ZEN's EIA forecast averages and from retail supplier quotes.

Published EIA forecast averages used for market context. These projections are not futures prices or executable supplier offers.

ZEN's account-specific workspace for combining contract timing, utility and current-rate context with qualified market intelligence.

The time before a contract ends when review, shopping or procurement activity may become appropriate.

The ZEN workflow for evaluating account-specific supplier pricing using utility, usage, contract timing and business requirements.

A private supplier pricing observation entered through ZEN's procurement workflow for review and comparison. It remains subject to applicability, rate-basis, customer and provenance checks.

An observation that passed the applicable review rules and is eligible for the specific qualified use described by the product.

An observation retained for review but not yet eligible for qualified aggregation or comparison.

An observation that is retained for audit but is not eligible for active qualified aggregation.

Traceable information about where an observation came from, when it was observed and how it was reviewed.

ZEN's private review workspace for publicly observed commercial supplier offers, source health, terms, freshness and applicability.

A publicly observed commercial supplier product or rate from an approved source. It provides market context and is not automatically an executable ZEN customer quote.

A captured supplier rate or product observation with source, timing, terms and applicability metadata.

A controlled mode where a data source can be reviewed and compared without automatically becoming authoritative in customer-facing logic.

ZEN's private workflow for finding, verifying and prioritizing commercial prospect records using evidence-backed data.

A lead state indicating that verified contact evidence supports the next human-controlled prospecting step.

The utility service area associated with a location when supported by appropriate territory evidence.

ZEN's operational determination of whether a customer opportunity can be served under current supplier and quoting constraints. Public deregulation alone does not establish it.

ZEN's customer-safe interpretation of qualified market, utility and pricing evidence.

A concise ZEN interpretation of what the current qualified market evidence means, without exposing proprietary scoring logic.

A summary of meaningful changes between current and prior qualified market context.

A compact presentation of current market direction and context for a selected market.

ZEN content remains human-controlled; approved automation may prepare drafts, but publication is not automatically executed under the current policy.

Account-specific contract timing and current-rate context.

Private commercial prospect verification and operator workflows.

Public commercial supplier observations remain distinct from customer quotes.

Human-controlled market creative review with auto-publish off.

Internal Quotes are private first-party observations; Public Commercial Offers are market context.